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Научно-исследовательская работа "NONVERBAL COMMUNICATION"

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«Научно-исследовательская работа "NONVERBAL COMMUNICATION"»





















NONVERBAL COMMUNICATION

























Contents


INTRODUCTION 3

Nonverbal communication 5

Nonverbal means of communication 7

Gestures – the main nonverbal means of communication 8

Express different fillings with the help of gestures 11

POSES 13

Body language 16

Practical part 20

Interpretation of results 21

Conclusion 22

LITERATURE 23





























INTRODUCTION

Each of us studies languages. We learn the native language, foreign languages, many people learn programming languages, and someone learns international language of Esperanto. But there is one more international, public and clear language. It is a language of sign, mimicry and gestures of the person – it is a body language.

Psychologists established that in the course of interaction of people from 60 to 80% of communicationis carried out with a help of nonverbal means of expression, and only from 20 to 40% of information is transferred with a help of verbal communication. These data make us think about value of nonverbal communication for psychology of communication and mutual understanding among people, pay special attention to importance of gestures andmimicry of the person, and also generate desiring art of interpretation of this special language – language of gestures with the help which we usually talk. Studying the book "Language of Gestures" by Allan Pease, I found out that the main features of gesture language is that its manifestation is caused by impulses of our sub consciousness and the lack of opportunity to ignore these impulses. It allows us to trust such language more than the ordinary speech channel.

Studying sites on the Internet,which are bearing information about nonverbalcommunication I consider that it is necessary to learn gesture language. Especially I got interested in the information about gestures. And therefore I chose a subject of my research work "Gesture as one of the ways of nonverbal communication, its influence on development of ability of understanding between people".

The relevance of my research is that it can promote:

- making the communication among people around more constructive

- developing of everybody’s possibility to more effective usage of knowledge in body language, both in everyday life, and in future profession.



The purpose of research is to reveal how much respondents know about a sign language and if this knowledge helps them to communicate with people around.



Tasks of research

  1. Studying and analyzing literature on this subject

  2. Revealing features of application and understanding of gestures, a mimicry, poses of pupils

  3. Revealing the most significant ways and types of nonverbal communication



An object of research in this work is studying gestures, as one of the ways of nonverbal communication.



Subjects of research are gestures and mimicry in communication of pupils and teachers



Hypothesis: during communication we can see a direct dependence on age, on temperament of the person, on ability to perceive information, taking into account nonverbal means of communication, exactly "scanning" information from gestures.

The younger generation needs to seize knowledge of body language because it is necessary in daily work, and in future profession. It is very necessary because one can easer make friends and it is very useful in business.

Research methods:

  • The analyzing literature on this subject and the Internet.

  • Testing.

  • Summing up the results.

  • Interviewing.

  • Analysis (qualitative and quantitative)the results of testing, interviewing.



Periods of investigation

Studying and analyzing ofmaterials.

Carrying out testing,

Summing upthe results.























Nonverbal communication

What does it mean "nonverbal communication"? Many people heard this phrase, but not each of us understands that it means.

Nonverbal communication is the nonverbal form of communication including gestures, a mimicry, poses, visual contact, a timbre of a voice, a touch and retelling the figurative and emotional matter.

Language of nonverbal components of communication:

- Primary languages of nonverbal system: system of gestures which differs from language of deaf-mutes, it is a pantomime, a mimicry, etc.

- Secondary languages of nonverbal system: Morse alphabet, music, programming languages.

Nonverbal language is a type of communication when words aren't used. Mimicry, gestures, intonations are the most important part of communication. From time to time with a help of these means it is possible to tell much more, than by means of words. The Australian specialist in "language of gestures" A. Pease claims that 7% of information are transmitted with a help of words, 38% - with a help of sound means (including tone of a voice, intonation, etc.) And 55% transmitted through mimicry, gestures, a pose (nonverbal communication). In other words it is possible to tell that it is not important what is it told but how it is told. It plays large role in an exchange of emotions, both between people, and between animals, and also between the person and his trained pets. Supervision shows that in processes of communication about 60% — 95% of information is transmitted through system of nonverbal communication. It consists from:a tone of a voice, timbre, height, speed, intonation and other various characteristics of nonverbal communication, music which you hear, your appearance, your clothes, your pose, your face, your smile or its absence, your look, your movements, dances, your gait, depth and speed of your breath, your gestures during conversation, nods a turning the head, the direction of hands and feet, an applause, touches during conversation, handshake and embraces, behavior. And also confidence during conversation, lack of aggression or its presence.

Mimicry - imitation behavior of your interlocutor, preservation of personal space of the interlocutor. On the one hand, during communication, it is necessary to be able to control own movements, own behavior and a mimicry, on the other hand - to be able to read out information of nonverbal means of communication of your partners on conversation. Therefore language of nonverbal communication needs to be learned by everyone who is interested in positive and productive communication.

However "reading information" of gestures, poses and other means of nonverbal communication is not always unambiguous. Therefore attempts to make dictionaries of methods of nonverbal communication and their "reading", also don't bring anything good.

In the course of communication it is necessary to consider the general atmosphere and spirit of conversation, its contents.Components of nonverbal communication are also very significant in the very first seconds of acquaintance. At the time of acquaintance when it wasn't still said any word, but the first assessment of your interlocutor is already received with the help of "reading information" of components of nonverbal communication, such as, your gait, your general view, a facial expression.And to change this assessment of nonverbal communication will be very problematic. Researchers L. Zunin and N. Zunin consider that the first four minutes of a meeting during which the general portrait of the interlocutor is developed, are very important.And in this short period you have to make positive impression on the interlocutor, and a basis in it will beexactly nonverbal communication.



















































Nonverbal means of communication

The first is it is necessary to show interest in conversation, your readiness for cooperation, your openness to new ideas and offers. At communication it is necessary to pay attention to a pose, a look, and gestures – as it is the most obvious methods of nonverbal communication. Your behavior has to be natural, not intense, shouldn't force your interlocutor to strain and wait for a dirty trick.

At communication with the interlocutor it isn't necessary to accept the pose showing your closeness to communication and aggression: these are the shifted eyebrows, the widely placed on a table elbows, squeezed in fists or linked together fingers, the crossed feet and hands. Don't put on glasses with tinted windows, especially at the first acquaintance because without seeing eyes of the partner in communication, your interlocutor can feelawkwardness because the considerable information is closed for him, and the person starts straining involuntarily. As a result the atmosphere of direct communication can be broken.







































Gestures – the main nonverbal means of communication

The main nonverbal means of communication treat: gestures symbols, gestures illustrators, graphic gestures, rhythmic gestures, gestures regulators, gestures-adapters

Symbolical gestures



.

You, undoubtedly, visited theaters, concerts, watched plays on television. Remember how the actors gesticulate, finishing performance and saying goodbye to public. The most frequent gesture - bows as a symbol of gratitude for warm welcome, for the applause. Or standing on a stage actors widely parts hands in the parties, as though concluding in embraces sitting in a hall. One more gesture is often used: hand (hands) press to a breast and low bow. This gesture symbolizes the warm relation and love of the actor to the audience.

Other picture.KVNtransfer. The leader Alexander Maslyakov represents judges. One of them, when his name is called, gets up, turns to sitting in a hall, does a nod-heading; another raises both hands up, connects palms and shakes hands; the third bows; the fourth friendly waves a hand.

Such gestures are conditional and they are called symbolical.

Some of them have quite certain value. For example:

· The crossed hands indicate protective reaction.

· The hands got for the head, express superiority.

· Hands in a side - a rebellious symbol.

· To clasp the head by the hands - a trouble or trouble sign.

Symbolical gesture quite often has a place in a number of standard situations. So,

· There is a gesture of limitation– a saber starting signal isпостукиваниеof the right hand. It accompanies expressions: I will never agree; nobody knows; you won't find anything; It is absolutely clear; At all about it.

· Intensity gesture - the hand squeezed in a fist (option: two fists). It is used when we say: he is very persistent; how stubborn she is; it is felt a concentration, activity in him; he is terribly ambitious

· Gesture of refusal, denial - repellent movements by a hand or two hands for palms forward. This gesture accompanies expressions: No, no, no! It isn't necessary, it isn't necessary, I ask you; I will never go there!



· Opposition gesture - a hand executes a movement in the air "there" and "here". Gesture accompanies phrases: Came both young and oldThere is nothing to go to and from; One window to the north, another to the south. Benches both big and small are good.

· Gesture of separation - a palm reveal, "part" in different directions, gesture accompanies phrases These are absolutely different receptions; It should be distinguished; We separated it; They dispersed; Brothers parted.

· Gesture of association, addition - palms of handsare connected. Such gesture is used when pronouncing phrasesthey worked well together; Very much they approach to each other; we are able to find contacts; and what about putting it together? Let's connect our efforts.





Gestures illustrators - are used for the explanation, also are simple methods of nonverbal communication.

And now we will make experiment. Set a question to the one who is near of you now: "What do ripples on water and a spiral staircase mean?" In reply you will hear: "It is a ladder like... (The rotary motion by the right hand down). And ripples...(Wavy movement by a hand across)". Ask this question to anyone and as many times as you want and you are convinced that almost everyone can't do without gesture.Gesture is more evident, it represents a subject, shows it. Therefore the preference which is given to gesture called graphic.



Graphic gestures appear in cases, if:

· there are no words to transfer the idea completely

· it isn't enough words for some reasons (the increased emotionality of saying, not concentration, nervousness, uncertainty that the addressee understands everything);

· it is necessary to strengthen impression and to influence on the listener in addition and visually.

However, using graphic gestures is necessary to observe sense of proportion: it is impossible to substitute the language of words by these gestures



Rhythmic gestures

Rhythmic gestures are connected with rhythmic of speech.See the way television, look as often telling in a step of the speech swings hands.

Rhythmic gestures emphasize a logical accent, delay and acceleration of speech, a place of pauses that is what the intonation usually transfers. For example say proverbs and accompany them with rhythmical gestures: "Says that he filters water ", "Scribbles as from a gun".

Saying the first proverb, we do a little slowed down movement by a hand to the right side. Thus vowels are said more stretched.Saying the second proverb, we make frequent vertical movements by an edge of a palm of the right hand, reminding the cabbage's cabin.

Gestures regulators

They play an important role at the beginning and at the end of conversation. One of such gestures is a handshake. It is a traditional and the most ancient form of a greeting. These gestures are more difficult methods of nonverbal communication.



Gestures-adapters

Accompany our feelings and emotions. They remind children's reactions and are shown in stress situations and excitement, become the first signs of experiences - nervous touching clothes, a percussion a foot, the handle, etc.























Express different fillings with the help of gestures

It is possible to allocate gestures and poses of openness, protection, reflection and assessment, doubt and uncertainty, disagreement and confidence

открытость gestures. They testify to sincerity of the interlocutor, his good-natured mood and desire to speak frankly. Gestures which belong to this group of signs arethe opened handsand jacket unfastening.

The opened hands.



The speaking make gesture by a hand (or two) towards the listener, thus the palm is turned up for a moment. This gesture is especially evident at children: when they are proud of the irachievements, openly show the hands. When they feel the guilt, hide hands either for a back, or in pockets.

Gesture "the opened hands" shows desire to meet halfway and come into contact. It shows "here is hidden nothing". Such gesture favorably underlines phrases: "We are ready to cooperate with you", "You can trust us".It also emphasizes interrelation of interests, for example, the seller and the client, the parent and the teenager, the chief and the worker.

Jacket unfastening

Open and friendly located to you people often undo and even take off a jacket at your presence. It often occurs at business negotiations. When it becomes clear that the agreement or the positive solution of a discussed question is possiblepersons undo jackets, straighten feet and move on the edge of a chair closer to a table which separates them from the interlocutor sitting opposite to them.





Suspiciousness and reserve gestures.

Testify to mistrust, doubt in your correctness, about desire to conceal something, to hide from you. In these cases the interlocutor mechanically rubs a forehead, усы, a chin, coverы the face with hands. But more often he tries not to look at you but looks from side to side. Other indicator of reservenessis an inconsistency of gestures. If the hostile person smiles, it means that he tries to hide the insincerity with a help of an affected smile.



Reflection and assessment gestures.

Reflect a condition of thoughtfulness and aspiration to find a solution. The thoughtful look is accompanied by gesture "a hand at a cheek" when the interlocutor accepts a pose of "Thinker" Rodin, leaning a hand on a cheek. This gesture testifies that something interested it.



Touching the nose bridges.

It is usually made with close eyes and tells about deep concentration and intense reflections. makes a decision, the touches are stopped.There are slightly blinked eyes on a face in that momentWhen the interlocutor is occupied with decision-making process, he scratches a chin. When the interlocutor brings a hand to his face, leaning a chin on a palm, with the forefinger extends along a cheek

It is the certificate that he critically perceives your arguments.



Gestures of doubt and uncertainty.

They are often expressed by a touch to an ear or a neck. A touch to a nose is also a doubt sign. When it is difficult for your interlocutor to answer your question, he often starts touching or rubbing a nose. However, it is necessary to make caution: sometimes people rub a nose because it itches. But those who scratch a nose usually do it vigorously, and those for whom it serves as a gesture concern slightly to a nose.





POSES

Poses of the interlocutor.

It is very useful to watch position of shoulders, hands and the head of the interlocutor because it gives the important information which allows you to understand him better. These details transfer true thoughts and moods much better than words. As a rule, the person raises his shoulders when he is intense, and lowers them when he is relaxed. The person, who is going to make a report, can receive essential information on mood of audience, watching position of shoulders and heads of listeners.You can see many raised shoulders and lowered corners of a mouth in an audience where there are a lot of unfriendly people. The raised head and the lowered shoulders mean the openness, interest, and feeling of control over a situation.

The hung head, the raised shoulders can express isolation, feeling of defeat, contempt, a dissatisfaction, fear, uncertainty.

The head which is inclined on the one side can testify to interest, curiosity and, probably, to flirtation.

If the person says what he does think, his body sends signals which we call unambiguous. In such cases the body, as a rule, stands up straight, without special bends. When the compliance between thoughts and words is broken, the body starts sending double signals, and the line which is repeating a contour of a body, becomes a broken line.



Protection poses

Show that the interlocutor feels danger or threat. The most widespread gesture of this group is the hands crossed on a breast. Hands can hold three characteristic positions

  1. Simple crossing of hands



It is the universal gesture designating a defensive or negative condition of the interlocutor. In this case it is necessary to reconsider what are you doing or speaking because the interlocutor will start to leave from discussion. It is also necessary to consider that this gesture influences on behavior of others. If in a group of four or more people one crossed hands it is possible to be that soon others will follow this example.



  1. fingers of the crossed hands clasp shoulders



Sometimes hands stick into shoulders or biceps so strong that fingers become white. It designates a control of negative reaction of the interlocutor on your position. He is ready to rush in fight and hardly constrains himself not to interrupt you. This reception is used when interlocutors polemize, seeking to convince you in the correctness of his position.



  1. The hands crossed on a breast with vertically exposed thumbs of hands.

This gesture transmits a double signal: the first says about negative attitude (the crossed hands), the second says about sense of superiority expressed by thumbs of hands. Gesture is used also for expression of a sneer or the disrespectful attitude towards the person

Offense pose.

the interlocutor raises shoulders and hangs the head . Such pose is quite often accompanied by drawing on a sheet of paper (arrows, circles, etc.). It is necessary to switch conversation to another subject. When you will see that the interlocutor calmed down, carefully find out the reason of his offense;



Unwillingness to listen, aspiration to finish conversation.

If your interlocutor lowers eyelids, it means you became uninteresting for him , or simply bothered, or he feels the superiority over you. When you noticed such look at your interlocutor, consider,that it is necessary to change something if you are interested in a successful conclusion of conversation.

Time tightening - biting a handles of glasses.

One of the ways to tighten the time for considering of the decision is the biting a handles of glasses, wiping of lenses.

Sign of desire to bring down speed, is the walking from side to side. Many interlocutors resort to this way trying "to stretch time" to resolve a problem or to make the difficult decision. Those who walk up and down shouldn't be distracted. It can disturb their thoughts and prevent the process of making a decision.



























Body language

Signs of lie.

During the conversation it is very important to find the gestures accompanying lie. Unconscious movements and gestures can give the deceiver away. During deception our sub consciousness throws out nervous energy.This energy is shown in the gestures which contradict speech by the interlocutor. Psychologists claim that it is possible to distinguish the liar, as though he tried to hide the lie,because it is given out by lack of compliance between the micro signals of sub consciousness (which are shown in gestures) and the told words.

The gestures connected with approach of hands to the face.

They have to guard: there is something unpleasant or bad on mind of your interlocutor. It can be doubt, uncertainty, a gloomy presentiment. But most often it is an exaggeration of an actual fact or obvious lie. We will begin with gestures that can give out the interlocutor if he obviously lies.

When we observe or hear how others tell a lie, or we lie, we do attempt to close our mouth, eyes or ears by hands. Protection of a mouth by a hand is one of the gestures which are testifying about lie. Some people try to cough to disguise this gesture. If such gesture is used by the interlocutor at the time of the speech, it testifies that he tells a lie. However, if it covers a mouth with a hand while you speak, and he listens, it means, he understands that you are lying.

The touch to the nose is the distinguished, disguised option of the previous gesture. It can be expressed in several light touches to a dimple under nose or to be expressed by fast almost invisible touch to a nose.

Rubbing an eyelid.

The cause of this gesture is that there is a desire to disappear from deception or suspicion and to avoid a look in eyes to the interlocutor who tells a lie. Men usually rub an eyelid very vigorously and if a lie is very serious they look around or down

Women very delicately make this movement, running a finger under an eye. The lie usually causes itching

in muscular fabrics not only on face but also neck. Therefore some interlocutors delay a collar when they tell a lie or suspect that their deception is opened. When you see that the interlocutor lies, you can ask him to repeat or to specify what he has told. It will force the deceiver to refuse continuation of the cunning game.





Gait.

Gait tells about health of the person, his character, age. If you want to be able to "read" gaits you should know something about their characteristic types and we will explain what each of them means:

•The anxious person - goes in a pose of "thinker", the head is hung and hands are linked behind the back;

• Being in a depression - a person looks under feet, hands in movement or in pockets, the feet shuffle. ;

• The assured - goes quickly, swinging hands; has a clear aim and intends to realize it;

• The arrogant - highly raised chin, hands move expressly vigorously, feet seem to be wooden - "walk of the leader".

Gait of the confident person is most preferable to creation of attractive appearance. It makes impression of confidence and besides the good bearing does for a person more harmonious. On the contrary, the bad bearing makes impression of laxity, not concentration and uncertainty. If you want to make about yourself a good impression, the bearing has to be not apathetic, but easy, elastic and always straight. The head has to be slightly raised, the back is straightened. Try to stand and sit always directly.



Confidence and self-confidence.

The self-assured person with a sense of superiority over others is given out by a mortgaging of hands behind his back with a wrist capture. It is necessary to distinguish this gesture from such gesture as "hands behind the back in the lock". It says that the person is upset and tries to make up his mind. This gesture is used to hide the nervousness. So your observant partner can understand it. The position of hands by "lodge" serves as an indicator of complacency and arrogance.



Mortgaging of hands behind the head.

The mortgaging of hands behind the head is also a gesture of self-assured people with a sense of superiority over others. This gesture is typical

for those who "knows everything". Many interlocutors are irritated when somebody shows it for them.

There are some ways of interaction with the interlocutor who uses this gesture. If you want to find out the reason of the demonstration ofthe superiority, you should bend forward and tell: "I see, you know about it. Could you specify something for me?" Then lean back on a back of a chair and wait for the answer.



Disagreement gestures.

Collecting, taking away of nonexistent pellets from a suit is one of these gestures. It is the most typical gesture of disapproval. When the interlocutor constantly gathers pellets from clothes, it means that he doesn't like everything that is told here. Even if he tells that he agrees with everything.



Readiness gestures.

They signal about the desire to finish the conversation. The interlocutor bends forward, thus his hands lie on knees. If any of these gestures appears during the conversation, it is necessary to suggest finishing the conversation. It will allow you to keep psychological advantage and to operate a situation.





Handshake.

It is possible to determine a spirit of the partner to you with the help of a handshake. Imperious handshake means that there are few chances to establish the relation of equality. Such handshake is characterized by the hand which covers a hand of the partner. Equal or friendly handshake - a hand moves vertically. Long handshake is an installation on leadership capture. Limp, sluggish handshake characterizes the person who is ready to be the victim. If the partner takes away his hand quickly, he is practical or suspicious. Avoids handshakes - the personis shy, closed, afraid of an embarrassment. "Dead" grasp - aspiration to victories in any situations.



The gestures which are giving out insincerity are substantially connected with the left hand. Because the right hand as more developed (at the majority of people)is coped by consciousness and does everything "as it is necessary". Left hand which is less developed is operated by the right hemisphere of a brain. It does movements which are giving out secret thoughts of the person. If the interlocutor gesticulates by the left hand, it has to guard you: it is very probable that he deceives or takes an unfriendly position.



Aggression gestures

Aggressive and aggressive warning gestures need to be traced especially carefully,because they warn that the situation starts getting out of control. So, the person taps on a table with a forefinger, it means next things: "I warn you once again - then you will have only yourself to blame!”, "What are you talking?!"

"I want to hit you!" –is more frank threat follows from the following gesture: forefinger, middle finger and ring finger scratch joints of a fist of the other hand. Gesture illustrates readiness for physical aggression. If you noticed that your interlocutor often uses such gesture, you should try to make everything to return conversation to quieter course. Change the subject, show the friendly mood, find out the original reason of irritation or at last postpone conversation until the best times.

Having studied and having analyzed a theoretical material it is possible to draw a conclusion: people address to a nonverbal communication very often, when they communicate with friends, relatives, business partners, colleagues and others. It in many respects defines both reaction on people around, and their attitude towards us. It is worth being mindful of these silent signals which we at the same time both give and we accept.

After I have analyzed literature on this subject, I formulated small rules how to "read" gestures in conversation with people



• Don't make quick conclusions on the unique gesture of the interlocutor.

• First of all pay attention to "trifles".

• Don't adjust supervision to the first impression which has already developed.



































Practical part

Carrying out testing

I held testing in MAOU SOSh№55 among two age groups: pupils of high school and teachers. I offered them the test "What do the mimicry and gestures speak to you". Its purpose is to reveal knowledge of respondents about language of gestures.

Material: the printed-out test for each respondent,

Total of respondents:48















































Interpretation of results

The test showed that more pupils marked from 34 to55 points and teachersmarked from 56 to77 points. It means that the ability to understand other people by gestures appears with age. Respondents of this group have an excellent intuition, they have an ability to understand other people, they are observant. And it is important both at work, and in private life. But it isn't necessary to rely on these qualities very often, because the danger may be lurking in them.

The majority of pupils observe other people with a great pleasure and interpret their mimicry and gestures rather well. But more often they prefer words and follow them. It means they aren't able to use non-verbal information in real life. For example, in order to build correctly relationship with people around it is necessary to develop intuition and to rely on feelingsmore.

Nonverbal language can tell interlocutors about real mood of each other. The observance of some respondents made it clear that non-verbal skills aren't developed enough andit prevents understanding gestures at communication. Teachers pay much attention to the gestures which are used by them in the course of communication.



Therefore if you want to be able to influence on your interlocutor, you should be able not only to "read" his non-verbal messages, but also to expand your own sum of knowledgeabout movements, gestures of hands and intonations.

Conclusion

Communication includes verbal and nonverbal channels of transfer. Thus information arriving by nonverbal channels may support and contradict the message which is transferred with the help of words. Nonverbal language is less controllable by consciousnessthan verbal and therefore it is more reliable. If the information which arrives by the nonverbal channelcontradicts information received by verbal channel, it is necessary to trust to the nonverbal.

Knowledge about language of gestures can improve and simplify yourrelations with surrounding people. The purpose of any interaction with other person consists in communication. However it happens very often that our gestures are not clear at all. None of us can read thoughts of another people so everything that improves is valuable. However before applyingnew knowledge in everyday life think over your aim.

Having studied literature on this topic, having conducted research, I drew for myself the following conclusions: the younger generation needs to get knowledge of body language because it is necessary both in daily work and in future profession. It was confirmed by results of testing and polls. It is also necessary to know a language of gestures for daily communication with friends, relatives and strangers. It is very important for understanding the person who wants to come in contact with you.

I made for myself one more conclusion. There is a direct dependence on age and on personality of the person during communication. I have found a confirmation in answers of the teachers of different characters and age.

The set of various movements plus verbal maintenance make the interpretation of nonverbal messages rather difficult. The correct interpretation conducts to effective conversation; wrong interpretation leads to misunderstanding.

Ability to observe non-verbal ways of communication will help to collect the largest information andto choose more effective ways of communication.






















LITERATURE

D. Carnegie, “How to Win Friends and Influence People”

A. Pease, “Body language”

G. Nierenberg, H. Calero, “How to Read a Person Like a Book”





INTERNETRESOURCES

hthttp://www.helpguide.org/mental/eq6_nonverbal_communication.htm tp://www.andrews.edu/~tidwell/bsad560/NonVerbal.html

http://www.businessballs.com/body-language.htm

http://cranktells.com/neverbalnoe_obshenie/

http://www.speak-up.ru/trenings/neverbalnoe-obwenie

http://alycevayleauthor.com/tag/aggressive-gestures/

http://www.uncommonforum.com/viewtopic.php?t=47105

http://pedved.ucoz.ru/publ/37-1-0-53




























Тест "Что говорят вам мимика и жесты?"

Выберите в каждом пункте один вариант ответа.

1. Вы считаете, что мимика и жесты — это:

а) спонтанное выражение душевного состояния человека в данный конкретный момент; б) дополнение к речи;в) предательское проявление нашего подсознания.

2. Считаете ли вы, что у женщин язык мимики и жестов более выразителен, чем у мужчин: а) да; б) нет; в) не знаю.

3. Как вы здороваетесь с очень хорошими друзьями:

а) радостно кричите: «Привет!»; б) сердечным рукопожатием;в) слегка обнимаете друг друга; г) приветствуете их сдержанным движением руки; д) целуете друг друга в щеку.

4. Какая мимика и жесты, по-вашему, означают во всем мире одно и то же (дайте три ответа): а) когда качают головой; б) когда кивают головой; в) когда морщат нос; г) когда морщат лоб; д) когда подмигивают; е) когда улыбаются.

5. Какая часть тела «выразительнее» всего:

а) ступни; б) ноги; в) руки; г) кисти рук; д) плечи.

6. Какая часть вашего лица наиболее выразительна, по вашему мнению (дайте два ответа): а) лоб; б) брови; в) глаза; г) нос; д) губы; е) углы рта.

7. Когда вы проходите мимо витрины магазина, в которой видно ваше отражение, то обращаете внимание в первую очередь: а) на то, как на вас сидит одежда; б) на прическу; в) на походку; г) на осанку; д) ни на что.

8. Если кто-то, разговаривая или смеясь, часто прикрывает рот рукой, в вашем представлении это означает, что: а) ему есть что скрывать; б) у него некрасивые зубы;

в) он чего-то стыдится.

9. На что вы прежде всего обращаете внимание у вашего собеседника: а) на глаза; б) на рот; в) на руки; г) на позу.

10 Если ваш собеседник, разговаривая с вами, отводит глаза, это для вас признак:

а) нечестности; б) неуверенности в себе; в) собранности.

11. Можно ли по внешнему виду узнать типичного преступника:

а) да; б) нет; в) не знаю.

12. У вас создалось впечатление, что слова человека не соответствуют тем «сигналам», которые можно уловить из его мимики и жестов. Чему вы больше поверите:

а)словам; б) «сигналам»; в) он вообще вызовет у вас подозрение.

13. Поп-звезды вроде Мадонны или Джексона направляют публике «сигналы», имеющие однозначно эротический характер. Что, по-вашему, за этим кроется:

а) просто фиглярство; б) они «заводят» публику; в) это выражение их собственного настроения.

14. Вы смотрите в одиночестве страшную детективную киноленту. Что с вами происходит: а) я смотрю совершенно спокойно; б) я реагирую на происходящее каждой клеточкой своего существа; в) закрываю глаза при особо страшных сценах.

15. Можно ли контролировать свою мимику: а) да; б) нет; в) только отдельные ее элементы.

16. При интенсивном флирте вы «изъясняетесь» преимущественно: а) глазами; б) руками; в)словами.

17. Считаете ли вы, что большинство ваших жестов: а) «подсмотрены» у кого-то и заучены; б) передаются из поколения в поколение; в) заложены в нас от природы.

18. Если у человека борода, для вас это признак:

а) мужественности; б) того, что человек хочет скрыть черты своего лица;

в) того, что этот тип слишком ленив, чтобы бриться.

19. Многие люди утверждают, что правая и левая стороны лица у них отличаются друг от друга: а) да; б) нет; в) только у пожилых людей.






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Научно-исследовательская работа "NONVERBAL COMMUNICATION"

Автор: Конкина Ольга Юрьевна

Дата: 20.10.2016

Номер свидетельства: 350870


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